Our panelists for this episode include an executive who manages one of the more successful programs in our channel, and an industry veteran known for his work with the entirety of a financial institution to assure alignment of critical strategic initiatives across the framework of an organization.

Discussion topics include:

• Client communications related to economic uncertainty.
• The biggest challenges of this year.
• Standardizing Service Level Agreements.
• Strategic initiatives that are working.

We also discuss who the most famous person is our panelists ever met!